Support

What is a software support issue & what is a bookkeeping issue?


Question	Bookkeeping issue	Software issue
I cannot balance my bank rec	✔
I don't know how to complete a year end	✔
I don't know how to put up a loan account	✔
I am not sure how to reverse a cheque	✔
I have made a mistake and am don't know how to fix it	✔
My accounts don't balance	✔
I reversed and item but am not sure if it is correct	✔
Account codes are not being generated in eXpd8		✔
We are not being prompted to pass things to accounts		✔
I need to add a new user or file category to eXpd8		✔
My files are not importing to accounts		✔

Our support team can help with software issues, however your accountant is the best person to advise when it comes to bookkeeping queries.